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Booking Terms & Conditions

Prices

Published prices are based on costs at the time of publication. Once  the tour is confirmed to the client there are no price changes. Prices are on USA  dollars

Payments

A non-refundable deposit of 20%, but not less than US$100, must be made and a confirmation issued by the Company before any binding contract exists. Once we receive your deposit we will invoice you for the remainder of the tour cost.  Only in case of tour only with no acc accommodation, you will be able to pay the difference to the guide. If you do not pay your balance by the agreed time, the Company reserves the right to cancel your booking or pursue any unpaid monies.

Cancellation Policy

Payment for the tour is a fundamental part of the tour’s income and contributes to the overall cost of equipment, running costs, staffing, administration, etc. As the Company will have incurred the majority of its costs before the tour starts, we need to impose cancellation charges to cover these costs.

Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:

  • 15 days or more prior to departure – loss of deposit
  • 15-3 days before departure – 30% of tour cost*
  • 2-1 or fewer days before departure – 80% of tour cost*
  • NO show   is 100%
  • Just in case of day tours cancelled at least 24 hrs on  Mon – Fri ( during business hours 815am-530pm local time ),  will be refunded 100%

* or deposit if greater.

Tailor-made tours may be subject to alternative cancellation terms, which will be communicated to applicable Clients at the time of booking.

All cancellations must be in writing and be made by the person who submitted the booking form. Please send an email to your contact at the Company, with a copy to info@intertours.com.sv

Once the tour has started, no refund for any unused portion or part of the tour or services to be provided will be given. If you want to make any changes to the tour, or depart the tour early, such alteration or departure will be entirely at your own expense and liability. You will also need to communicate in writing to the tour operator your reason for leaving the tour.

Cancellation by the Company

In the unusual event  wich included   but are not limited to, civil or political unrest, terrorism, natural disaster, tropical storm  or other force majeure circumstance. In the unlikely event that such circumstances arise, we will contact you immediately and offer you the choice of equivalent services or a full refund of all monies paid.